Privacy Policy

 

Please take a moment to read our policies.

 

I.          Categories of Information We Collect:

 

            A.         Information You Provide to Us.  When you place an order, open an account, participate in a questionnaire, communicate with customer service or send us an email, you provide us with information that we collect.  Such information may include your name, address, phone number, credit card information, and purchase history and, when you send a gift to another person, the same information for such other person. 

 

            B.         Other Information We Receive and Store.  We also receive information from you as a result of your visiting our site, or sending us emails including your IP address, your email address, your browser type and version, your operating system and platform, your purchase history, products you view, products you search for, length of visits to pages and other browser interaction information. 

 

II.         Use and Disclosure of Information We Collect

 

            A.         Use and Disclosure of Information.  We will use and disclose your information only  as follows:  (1) to confirm and ship your orders; (2) to follow up to make sure such orders are fulfilled; (3) to receive payments from you and assure payments are received;  (4) if, in the course of placing an order, you opt to receive occasional emails from us notifying you of special offers, we will use such information to notify you of such offers; (5) to protect the rights and safety of us, our shareholders, members, officers, employees and customers; (6) at our option, to notify you of any changes to this Privacy Policy or our other terms and conditions of this website (you are bound by the terms of any changes we post to our website whether or not we notify you by email) and (7) as otherwise required by law.  We disclose your information to third parties only as reasonably required to fulfill your orders and collect sums due us (such as to shippers and credit card processors), to protect the rights and safety of us, our shareholders, members, employees and customers (such as to legal representatives and law enforcement) and as required by law (such as the result of a court subpoena).  We may transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition.  However, in such event, any acquirer will be subject to the provisions of our commitments to you.

 

III.        Notification of Changes 

 

            A.         Notification of Changes.  Any changes in our Privacy Policy will be posted to this website and will become effective as of the date of posting with respect to information we then collect in the future, but will not be changed with respect to information that we have then already collected.  It is and will be your responsibility to review our Privacy Policy from time to time to make sure you are aware of any changes.

 

IV.        Effective Date

 

            A.         Effective Date.  This Privacy Policy is effective with respect to all data that we have collected since the date we started collecting data which was November 1, 2001.

 

V.         Questions

 

            A.         Questions.  If you have any questions about our Privacy Policy, feel free to contact us by sending an email to:  admin@ElderStore.net

 

 

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:


Business hours are Monday through Friday;  9am through 5pm Eastern Standard Time.

Reach us by e-mail at:  customerservice@elderstore.com
Remember to add this e-mail address to your safe list to ensure you receive our reply.  We endeavor to answer every and all e-mails we receive promptly.  If you do not receive a reply to your e-mail then we probably didn't receive it, please call our toll free number.

Call 1-888-833-8875 toll free.

 

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