ElderStore®
is a family owned business which was started in the spring
of 2001. ElderStore® was created because of the needs
of the owner's parents and other elderly relatives. We
can relate and empathize with many of our customers as they
go through the process of caring for their parents or other
loved ones and wanting to provide anything that will be of
help.
Our aim is to offer products that help retain
independence and dignity. Anything that can aid
someone to be able to "do it themselves" is what we
attempting to achieve with our product selection.
The response we have received from our customers has been
tremendous and heart warming. Towards this end, we
employ people who take pride in filling orders quickly
and accurately. At time mistakes do happen and
when they do we try to correct the error quickly,
politely and with our apologies.
Dear Barbara,
Thank you so much for your time! Not every company would assist once it goes to the manufacturer - especially not assist in such a kind and prompt manner. Having ordered from another medical supply company in the past, the experience was quite the contrary.
Thanks again!
Sincerely,
MP
I want to thank Elderstore and Janette (hope the spelling is correct) for the attention and caring shown to my order (ELDxxxxx) and my individual needs..Keep up the good work!
And keep good folks like Janette on the Elderstore team.
Thanks, AEJ
ElderStore Policies:
-
No Telephone or
Voice Mail Menus - Talk to a real
person each and every time you call.
Please call between 9:00 am and 5:00 pm Eastern Standard Time,
Monday through Friday. Se habla español? Parlons Francais?
Call Lucia between 9:00am - 2:00 pm EST M-F.
-
Our orders
are processed and shipped quickly; usually within 1 to
24 hours. If an item is on backorder, you will be notified of
the status.
-
We
NEVER
rent, sell, or give away any of your personal
information including e-mail addresses.
Secure
Online Shopping & Encryption
ElderStore® only
accepts orders from browsers which communicate through
Secure Socket Layer (SSL) encryption technology. We do
not store or keep credit card numbers.
SSL technology provides a secure
environment for up to 128-bit key length encryption when transmitting your
information. All credit card numbers are encrypted when the order is
placed using 128 bit encryption.
