ElderStore® has a No-Hassle Return Policy. Just return your purchases within thirty (30) days of RECEIPT of your order. To return an item please Please fill out the Return Request Form and submit. We will respond with your RMA number. Thank you!

• Items are to be returned within 30 days of receipt.

• All items must be returned in their original packaging. Some items may not be returnable, such as personal hygiene items. Occasionally a restocking fee will be charged if the manaufacturer charges us a re-stocking fee. Call to inquire. Items that are not returnable will be marked on the packing slip as non-returnable. Sale and clearance items are not returnable.

• Original shipping charges are not refundable.